Robert Bals
I am specialized in the areas of facilities management and IWM systems (Planon, Manhattan, NPQ, Topdesk), business process improvement (ARIS, Tibco - Nimbus and Visio)(Lean, six sigma, TQM), Billing, Enterprise portals (SAP - Sharepoint), market research, competitive intelligence and enjoy problem and requirements spotting through methods like Q-methodology. .
I am a certified Lead Auditor ISO/IEC 27001 and have been advising and auditing PPProjects on their FMIS / IWM Systems and monitoring solutions.